At FreshyZo, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our mobile app.
Information We Collect
Website
When you submit inquiries through our website forms, we may collect the following personal information:
Full name
Email address
Phone number
Address
Mobile App
To provide delivery and related services, we collect the following user information:
Full name
Phone number
Email address
Residential address, including locality
Date of birth
Purpose of Data Collection
We collect this information to:
Respond to inquiries and requests.
Provide updates or information about our services.
Facilitate product delivery and generate personalized product requirements for the mobile app.
Data Usage and Sharing
Internal Use
All collected information is used exclusively for its intended purpose, such as communication, inquiry resolution, and providing delivery services.
Third-Party Integration (Payment Gateway Integration for Mobile App):
We use a third-party payment gateway, CCAvenue Easypay, to process payments. This requires sharing the following user information:
Billing name
Billing country
Billing telephone
Customer ID
Customer email
Recharge amount
Important Notes:
User payment credentials (e.g., UPI ID, Credit/Debit card details) are not stored on our servers.
Data shared with CCAvenue Easypay is limited to the above requirements and strictly for payment processing.
No Unauthorized Sharing
We do not share, sell, rent, or disclose your personal information to any third parties, except as necessary for payment processing.
Data Security
We employ industry-standard measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:
Secured servers and encryption for sensitive data.
Regular audits of our database and server systems.
Secure APIs for communication in the mobile app.
User Consent
By using the FreshyZo website or app, you consent to:
The collection and use of your data as outlined in this policy.
The sharing of basic billing information with CCAvenue Easypay for payment purposes (mobile app users only).
Your Rights
You have the right to:
Access the personal information we collect.
Request corrections or deletion of your data.
Updates to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices. Any updates will be communicated via the website or the mobile app.
Contact Us
For any privacy-related inquiries or requests, please contact us at support@freshyzo.com.
